Refund Policy & Right of withdrawal
INSTRUCTIONS ON WITHDRAWAL
Right of withdrawal
You have the right to withdraw from this contract within 14
days without giving any reason.
The withdrawal period will expire after 14 days from the day
on which you acquire, or a third party other than the carrier and indicated by
you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us
(Silverback Knives UG, Hainbundstr.15, 37085 Göttingen, phone: 01736941750,
info@silverback-knives.de) of your decision to withdraw from this contract by
an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may
use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to
send your communication concerning your exercise of the right of withdrawal
before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to
you all payments received from you, including the costs of delivery (with the
exception of the supplementary costs resulting from your choice of a type of
delivery other than the least expensive type of standard delivery offered by
us), without undue delay and in any event not later than 14 days from the day
on which we are informed about your decision to withdraw from this contract. We
will carry out such reimbursement using the same means of payment as you used
for the initial transaction, unless you have expressly agreed otherwise, in any
event, you will not incur any fees as a result of such reimbursement.
You shall send back the goods or hand them over to us
without undue delay and in any event not later than 14 days from the day on
which you communicate your withdrawal from this contract to us. The deadline is
met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods
resulting from the handling other than what is necessary to establish the
nature, characteristics and functioning of the goods.
MODEL WITHDRAWAL FORM
(If you want to withdraw from the contract, please fill out
this form and send it back)
To
Silverback Knives UG
Hainbundstr.15
37085 Göttingen
info@silverback-knives.de
I/we (*) hereby give notice that I/we (*) withdraw from
my/our (*) contract of sale of the following goods (*)/for the provision of the
following service (*),
_______________________________________________
_______________________________________________
Ordered on ___________________ (*)/received on
_______________________(*)
Name of consumer(s) ______________________________________
Address of consumer(s)
_________________________________
_________________________________
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Signature of consumer(s) (only if this form is notified on paper) |
(*) Delete as appropriate